pexels-karina-zhukovskaya-6446710_edited_edited.jpg

 RVA-Cockpit 

 

 the risk pre-inquiry tool for your insurance company 

Process support with the RVA-Cockpit

 

Risk pre-inquiries generate a considerable amount of work for insurance companies and lead to comparatively little new business. Nevertheless, they are an indispensable service component for intermediaries. Together with Synpulse Management Consulting, we have developed the RVA-Cockpit, a tool that accelerates the process of the risk pre-inquiry and relieves employees in the risk assessment.

COMMON PROCESS

SUPPORTED PROCESS

Intermediary

  

Takes the customer's health data manually and later submits the risk pre-inquiry, which is sometimes filled out by hand, via email. This triggers the risk assessment.

Intermediary

  

Takes the customer's health data manually and later submits the risk pre-inquiry, which is sometimes filled out by hand, via email. This triggers the risk assessment.

Risk assessor

  

Risk pre-inquiries are distributed and prioritized within the team. Manual check of whether personal data has been recorded or whether the customer has given his consent. 

seitenansicht-der-schnecke.png

RVA Cockpit

  

Pre-inquiries are automatically distributed within the team, prioritized and stored in the RVA Cockpit. In the focused view, the cockpit displays only audit-relevant responses. The risk assessor can display both the original document and the focused variant.

mechanische-zahnrader.png

+

hase.png

Decision

  

Questionnaires and documents are read in full and relevant information is entered manually into the risk assessment tool. Preliminary decision or queries are sent to the intermediary.

Decision

  

The focused view enables faster processing of the risk pre-inquiry, as all relevant data is available at a glance.

schnecke.png
mechanische-zahnrader.png

+

schnell.png

Response

 

The intermediary waits for the risk assessment. Possibly another insurer responds faster. The probability of new business decreases.

schnecke.png

Response

 

The intermediary receives a risk assessment significantly faster. The probability of new business increases due to the short response time.

mechanische-zahnrader.png

+

schnell.png
stoppuhrorange.png

~ 11 min

stoppuhrgruen.png

~ 6 min

Process risk pre-inquiries with 50% time savings

 

The fully integrated RVA-Cockpit interface provides risk assessors with a focused view of their inbox list including unprocessed inquiries, a compact display of decision-relevant information from the original document, and the ability to score the risk pre-inquiry.

 

With the help of the integrated evaluation unit, the risk assessment can be completed within a few steps.

RVA_Cockpit.jpg

Interested?

Contact us.
We would be happy to introduce our system to you.